Privacy policy

1. USER INFORMATION

Who is responsible for processing your personal data?

 Companies within CLASS BUSINESS GROUP are JOINTLY RESPONSIBLE for processing the USER’s personal data and inform you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

The following companies are part of CLASS BUSINESS GROUP: CLASS RENT A CAR SL, VAT: B16588261; CLASS CAR SERVICES IBIZA SL, VAT: B09912635; IBIZA COUNTRY VILLAS SLU, VAT: B57182412; ENIBIZA INVIERTOO HOLDING GROUP SL, VAT: B16584229; AVANTCAR IBIZA SL, VAT: B57444432; CR NUEVA IBIZA PROPERTIES SL, VAT: B16532178. All of them with registered office at: Avenida Cala Llonga, s/n, Edif. Ibiza, Local 1, – 07849 Cala Llonga, Santa Eulalia del Río (Illes Balears). Email: lopd@classbusinessgroup.com

What do we use your personal data for and why do we do it?

According to the form where we have obtained your personal data, we will treat them confidentially to achieve the following purposes:

In the Reservations form

  • Formalize reservations at the joint controller’s establishment.
    (for the performance of a contract or pre-contract, 6.1.b GDPR)
  • Send commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, to clients, which enable commercial communications regarding products or services that are similar to those initially contracted with the client (art. 21.2 LSSI).
    (due to the joint controller’s legitimate interest, art. 6.1.f GDPR)
 

In the User Registration form

  • Manage the user’s account to provide personalized access to the website and the interactive services it offers.
    (with the user’s consent, 6.1.a GDPR)
 

In the E-commerce form

  • Manage your online purchase or order, process payment, and proceed with its shipment or activation, based on the general terms and conditions of contract.
    (for the performance of a contract or pre-contract, 6.1.b GDPR)
  • Manage, maintain, improve, or develop the services provided.
    (for the performance of a contract or pre-contract, 6.1.b GDPR)
  • Conduct satisfaction and quality surveys.
    (due to the joint controller’s legitimate interest, art. 6.1.f GDPR)
 

In the Contact form

  • Respond to inquiries or any type of request made by the user through any of the contact forms available on the joint controller’s website.
    (due to the joint controller’s legitimate interest, art. 6.1.f GDPR)
  • Carry out statistical analysis and market studies.
    (due to the joint controller’s legitimate interest, art. 6.1.f GDPR)
 

How long will we keep your personal data?

They will be kept for no longer than necessary to fulfill the purpose of the processing or as long as legal obligations dictate their custody, and once they are no longer necessary for this purpose, they will be deleted with appropriate security measures to ensure data anonymization or total destruction.
Who do we share your personal data with?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the JOINT CONTROLLER has signed confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights that assist the USER are:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability, and erasure of your data, and of limitation or opposition to its processing.
  • Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.
 

Contact details to exercise your rights:

CLASS BUSINESS GROUP, with registered office: Avenida Cala Llonga, 131. Ibiza Building, Local 1, – 07849 Cala Llonga, Santa Eulalia del Río (Illes Balears). E-mail: lopd@classbusinessgroup.com.

 

2.  OBLIGATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to attend to their request, by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the JOINT CONTROLLER are truthful and is responsible for communicating any changes to them.

The JOINT CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. If all data are not provided, it is not guaranteed that the information and services provided will be fully tailored to their needs.

 

3.  SECURITY MEASURES

That in accordance with the provisions of the current regulations on personal data protection, the JOINT CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The JOINT CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the appropriate information to enable them to exercise them.

For more information on privacy guarantees, you can contact CLASS BUSINESS GROUP, with registered office: Avenida Cala Llonga, s/n, Ibiza Building, Local 1, – 07849 Cala Llonga, Santa Eulalia del Río (Illes Balears). E-mail: lopd@classbusinessgroup.com

RRSS: PRIVACY Policy

SOCIAL MEDIA PRIVACY POLICY

1. USER INFORMATION

Who is responsible for processing your personal data?

CLASS RENT A CAR SL, hereinafter referred to as the CONTROLLER, informs the USER that it has created a profile on the Social Media platforms Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo, and Google+, and is responsible for processing the user’s personal data carried out on these social networks. The user is informed that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD). Therefore, the following processing information is provided:

Why do we process your personal data?

Purpose of processing: maintaining a relationship between the USER and the CONTROLLER, which may include the following operations:

  • Processing requests and inquiries submitted to the controller
  • Informing about activities and events organized by the controller
  • Informing about products or services offered by the controller
  • Interacting through official profiles

On what basis can we process your personal data?

Legal basis for processing: article 6.1.a GDPR, the data subject has given consent to the processing of his or her personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the CONTROLLER’s social network, thus showing interest in the information published therein. Therefore, when requesting to follow our official profiles, the USER provides consent for the processing of those personal data published on his or her profile.

The USER may access the privacy policies of the social network at any time, as well as configure his or her profile to ensure privacy.

The CONTROLLER has access to and processes the USER’s public information, especially their contact name. This data is only used within the social network itself and will only be incorporated into a file of the CONTROLLER when necessary to process the USER’s request.

How long will we keep your personal data?

Data retention criteria: They will be kept as long as the USER does not revoke the consent given as indicated in this privacy policy.

To whom do we provide your personal data?

Disclosure of data: The information provided by the USER through the CONTROLLER’s social networks, including their personal data, may be published, depending on the services the USER uses, making it available to other third-party users of the social networks. From the profile of each social network, the USER can configure which information to make public in each case, view the permissions granted, delete or deactivate them, like any third-party application that is no longer desired to be used.

No communication of personal data to third parties outside the social network is foreseen unless it is essential for the development and execution of the processing purposes, to our communications-related service providers, with whom the CONTROLLER has signed confidentiality and data processing agreements required by current privacy regulations.

What are your rights?
User Rights: Can only be satisfied in relation to information under the control of the RESPONSIBLE.

  • Right to withdraw consent at any time
  • Right of access, rectification, portability, and erasure of your data, and of limitation or opposition to its processing
  • Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations

Contact details to exercise your rights:

CLASS RENT A CAR SL. Avenida Cala Llonga, s/n, Edif. Ibiza, Local 1, – 07849 Cala Llonga, Santa Eulalia del Río (Illes Balears). E-mail: lopd@classbusinessgroup.com.


2. PROFILE USAGE

The RESPONSIBLE will carry out the following actions: Access to the public information of the profile

Publication on the USER’s profile of any information already published on the RESPONSIBLE’s social network

Sending personal and individual messages through the social network channels Updates on the page status that will be published on the USER’s profile

The USER can always control their connections, delete content that is no longer of interest, and restrict who they share their connections with; to do this, they must access their privacy settings.


3. PUBLICATIONS

Once the USER becomes a follower or joins the RESPONSIBLE’s social network, they may publish comments, links, images, photographs, or any other type of multimedia content supported by it. The USER, in all cases, must be the owner of the published content, enjoy copyright and intellectual property rights, or have the consent of the affected third parties.

Any publication on the social network, whether texts, graphics, photographs, videos, etc. that undermine or are likely to undermine morals, ethics, good taste, or decorum, and/or infringe, violate, or breach intellectual or industrial property rights, the right to image, or the Law is expressly prohibited.

In these cases, the RESPONSIBLE reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER.

The RESPONSIBLE will not be responsible for the content freely published by a USER.

The USER must bear in mind that their publications will be known to other users, so they are primarily responsible for their privacy.

The images that may be published on the social network will not be stored in any file by the RESPONSIBLE, but they will remain on the social network.


4. DATA OF MINORS OR PERSONS WITH SPECIAL NEEDS

Access and registration through the RESPONSIBLE’s social networks are prohibited for children under 14 years of age. On the other hand, if the USER has special needs, the intervention of the holder of their parental authority or guardianship, or their legal representative through a valid document accrediting the representation, will be necessary.

The RESPONSIBLE is expressly exempted from any liability that may arise from the use of social networks by minors or persons with special needs. The RESPONSIBLE’s social networks do not knowingly collect any personal information from minors, therefore, if the USER is a minor, they must not register or use the RESPONSIBLE’s social networks or provide any personal information.