General rental and insurance conditions

GENERAL TERMS AND CONDITIONS OF RENTAL

  1. DEFINITIONS

The company: Class Rent a Car S.L. will hereafter be referred to as “the company” in the General Terms and Conditions of Rental and Insurance set out below.

Classes of vehicles: all vehicles owned by the company are classified into classes. To identify these classes, each class is assigned a letter from A to Y, and there might also be a secondary letter or number (subclass) associated with the main class letter.

Categories: all vehicle classes are assigned to a category, ranging from Category 1 to Category 4. The deposit, insurance, excess, as well as any additional charges, services, and extras, will differ depending on the category. See Annex II.

Excess: the specific sum of money that will be the maximum amount that the renter will have to pay for the cost of the damage caused to the Vehicle. The Excess amount is covered when you take out Premium insurance.

Deposit: the amount that the renter deposits in cash or the amount that will be pre-authorised on his credit card. The deposit is an amount that is intended to cover the additional expenses derived from the rental. If the deposit is paid in cash, this amount will be refunded at the end of the contract period, once the vehicle has been checked.

  1. ESSENTIAL REQUIREMENTS
    • MINIMUM AGE AND DRIVING EXPERIENCE

 

  • 21 years of age with at least 2 years’ driving experience (applying a supplement for drivers under 23 years of age) for Category 1 – Classes A to B +Y (except AE)
  • 23 years of age with at least 3 years’ driving experience for Category 2 – Classes BE to J + AE.
  • 23 years of age with at least 5 years’ driving experience for Category 3 – Classes K to T.
  • 30 years of age with at least 7 years’ driving experience for Category 4 – Classes U to X.

 

  • OBLIGATORY
    • Current valid passport/ID Card and driving license at the time of pick up.
    • Valid driver’s license for driving in Spain:
      • Drivers’ licenses issued by the following countries:
      • European Union countries.
      • European Economic Area Countries: Iceland, Liechtenstein and Norway.
    • The following permits are also valid:
      • Annex 9 of the Geneva Convention and Annex 6 of the Vienna Convention
      • Spanish version of the Annexes – English version of the Annexes
      • Also admissible are national licenses issued in other countries, provided they are written in the Spanish language or when are accompanied by an official translation.
      • International drivers’ licenses

 

  1. METHODS OF PAYMENT
    • FOR ONLINE BOOKINGS

Our online booking system accepts payment made with:

  • VISA
  • MASTERCARD
  • AMERICAN EXPRESS
  • PAYPAL

WARNING: payments made with an AMERICAN EXPRESS card or using PAYPAL are subject to a surcharge of 5% of the total payment amount.

  • AT THE OFFICE OR BOOKING CENTRE

Offices accept payments made with:

  • Cash (in euros)
  • VISA
  • MASTERCARD
  • AMERICAN EXPRESS

WARNING: payments made with an AMERICAN EXPRESS card are subject to a surcharge of 5% of the total payment amount.

  • GUARANTEE

A credit card is required to guarantee payment of the costs deriving from the agreement. This also includes all the costs incurred after the end of the Rental Agreement, such as those set out in point 6.11.

The payment card details (that is to say, the card number and expiry date) will be kept on file for 13 months following the actual payment made with the credit card. With your express consent, the data may be stored for a longer period to facilitate future payments. In any case, when the payment card expires, the information will be deleted.

The credit card holder must be included as a driver in the Rental Agreement, as explained in point 5.1.

  1. INFORMATION ABOUT BOOKINGS
    • ONLINE BOOKINGS
  • Webpages owned by the company, associated webpages, and associated booking engines only allow you to make a booking at least 24 hours before vehicle pick-up. So it is not possible to make a booking less than 24 hours before the required pick-up.
    If the renter makes a booking more than 24 hours in advance, but notifies us that they need to pick up the vehicle in less than 24 hours, section 4.5 will apply.
  • Any discounts offered online or through online booking engines are only applied to bookings made on websites owned by the company. Therefore, any bookings made through the Bookings Centre, in offices, or via linked web pages will not be eligible.
    Discounts are only applicable to the amounts due for the vehicle rental itself, and not any extras.
    The timing and amount of any applicable discounts are subject to modification, and they may be cancelled, without prior notice.
  • The vehicle rental rates offered by websites belonging to the company may be subject to modifications over time, depending on vehicle availability, supply and demand, without prior notice.
  • The amount due for a booking that has already been made will never be subject to modification. The total amount due for the booking will be as shown in the booking confirmation.

 

  • RESERVED VEHICLE GUARANTEE

The company only guarantees the reserved model for vehicles marked as “guaranteed model”. If the vehicle you reserve is not marked as “guaranteed model” (the description will indicate: “or similar”), you may be allocated the selected model, or one within the same class with similar features, or a vehicle from a higher class. If, for reasons beyond our control, we are unable to provide you with the reserved model or another vehicle from the same class, you will be offered an alternative from a higher class, at no additional cost.

  • BOOKING CANCELLATIONS

MADE MORE THAN 48 HOURS IN ADVANCE
– If you cancel a booking more than 48 hours in advance of the time and date of the booking, you will be issued a voucher for the total amount of the booking or a refund for the amount paid, according to your preference.

LESS THAN 48 HOURS IN ADVANCE.
– If you cancel a booking less than 48 hours in advance of the time and date of the booking, you will lose any money paid, regardless of the reason for the cancellation.

IMPORTANT: in order to cancel a booking, you must write to reservas@classrentacar.es, which is the only valid method for requesting cancellation.

If the client wishes to cancel the Rental Agreement before it has reached the end, the company is not required to refund the amount corresponding to the time remaining until the end of the rental contract.

  • CHANGES TO BOOKINGS

Any changes made to bookings will incur an administration fee of €12.

The amount due for a booking that has already been made will never be subject to modification. If a modification results in a higher rental price, the client must pay the difference in price plus the administration fee.

IMPORTANT: changes to bookings must be requested in writing to reservas@classrentacar.es, this being the only valid method.

  • CLIENT ERRORS WHEN MAKING A BOOKING

The company will not be responsible for refunding any amounts if the client enters any incorrect details in the booking, including pick-up and/or return location, pick-up/return dates, reserved vehicle class, extras, etc.
The company reserves the right to modify bookings when details have been entered incorrectly. These may be modified provided the vehicle and/or extras are available.
This kind of modification will be carried out pursuant to section 4.4.
The client may also cancel the booking pursuant to the conditions detailed in section 4.3.

  1. RENTAL AGREEMENT CLAUSES
    • PREAMBLE

The General Terms and Conditions of Rental apply to the person who signs the Rental Agreement and who pays the deposit by means of a credit card or cash amount (according to the model rented, see Annex II table: Insurance and excess rates.) All costs associated with the Rental Agreement are payable by the signatory (regardless of who is listed as the driver of the rented vehicle) as well as any other driver expressly indicated in the rental agreement, who is therefore authorised to drive the vehicle.
Everyone identified in the Rental Agreement are jointly and severally liable for payment of all amounts due under the agreement.
If the vehicle is booked and pre-paid by someone other than the main driver, this person must be listed in the Rental Agreement as an additional driver, for the purposes of accrediting the legal relationship with the company.

  • VEHICLE

The renter receives the vehicle specified in the Rental Agreement in perfect working order, with all the necessary documents, tyres, tools and accessories, as well as in a good general condition in terms of the exterior and cleanliness. The renter is responsible for any damage caused to the vehicle (not specified in the checklist that is provided together with the Rental Agreement), as well as for its theft or loss.

Likewise, the renter undertakes to:

  1. Maintain the good general condition of the vehicle with the utmost diligence, under no circumstances carrying out any fraudulent manipulation of any element of it.
  2. Respect current Traffic Regulations at all times and places, as well as any legal provisions regarding traffic, transport and road safety.
  3. Not allow the vehicle to be driven by persons not authorised in this agreement.
  4. Not transport people or goods when this implies explicitly or implicitly subleasing of the vehicle or a breach of the legal provisions regarding weight, height, quantity, volume and nature of the load.
  5. Not drive the vehicle outside the island of Ibiza (not even on Formentera), without the express prior written authorisation of the company.
  6. Not drive in an impaired physical and/or mental state due to use of alcohol, drugs or narcotic substances, fatigue or debilitating illness.
    When the vehicle is collected, if the employee suspects that the customer’s physical or mental condition is impaired due to the use of alcohol, drugs, or narcotic substances, the company reserves the right not to hand over the reserved vehicle and the customer will not receive any form of compensation.
  7. Not use the vehicle to push or tow other vehicles, or participate in races, contests or competitions of any kind.
  8. Not drive on unpaved roads or roads not suitable for traffic that may cause damage to the underside of the bodywork.
  9. Be in possession of the corresponding driving license, in force and with the years’ driving experience and minimum age stipulated in point 2.1. Class Rent a Car S.L. reserves the right of admission in any case.
  10. Lock the vehicle, park in appropriate, adequate and safe locations, and engage the hand brake if the vehicle is not being used.
  11. Use the mandatory restraint devices (car seats and boosters) when transporting people 135cm tall or under. Under no circumstances will the company install and/or set up the aforementioned security device.
  12. Refrain from negligent behaviour, such as exercising a lack of care, concentration and diligence, especially in terms of keeping, protecting and safeguarding the good condition of the vehicle.

Breach of any of the aforementioned obligations set out in this clause may limit or cancel the cover taken out, and the company may demand that the renter covers all the damage caused to the vehicle (please see the General Insurance Conditions).
Additionally, the maximum Excess payable by the renter corresponding to the cost of damages caused to the vehicle shall be annulled.

In the event of severe negligence on the part of the client, the company reserves the right to cancel the contract and immobilise or seize the vehicle.

  • INSURANCE AND COVER

See the General Insurance Terms and Conditions attached to this document.

  • REPAIRS

The renter shall inform the company of any malfunction affecting the vehicle. The company shall not cover the amount of any repairs carried out by persons who do not have the required express written authorisation, and cannot be held responsible for any agreement reached between the renter and persons external to the company. In the event of a break-down, due to technical faults, a minimum amount of time is required to resolve the problem, estimated to be 4 hours after the problem is reported.
The renter must go to one of the company’s offices to check fluid levels every 1000 km and top them up if necessary.

  • ACCIDENTS

The renter must inform the company urgently of any incident or accident, and keep the company updated regarding said incident/accident, and fully cooperate with the hirer and the insurance company in the investigation and defence of any claim and proceeding. In case of accident or loss, the renter commits to:

  • Not recognise or pre-judge responsibility of the accident.
  • Get full details of the other party involved and of all the circumstances surrounding the accident, duly completing the accident report form. In the case of not completing the accident report form, an additional charge of €90 will be applied.
  • Notify the Authorities immediately if the other party is to blame.
  • Go to the nearest office with the damaged car within a maximum period of 4 hours for the preparation of the corresponding report.
  • Not abandon the vehicle until the authorities (Police or Civil Guard) or a representative of the company have arrived.
  • In the event of major damage, photos of the accident should be provided as well as anything else required to clarify the incident. Major damage is understood as damage that is more than 3 cm long and/or wide; except for perforations in the bodywork or exterior elements which will always be considered major damage.
  • In the event of non-compliance with the above points of this section, the renter will be liable for all damage suffered by the vehicle regardless of the insurance cover taken out, as specified in point 3 of the General Insurance Conditions.
  • In the event of an accident or theft of the vehicle, the company is not required to replace the rented vehicle.

 

  • RETURN OF THE VEHICLE

The vehicle must be returned to the place and on the date and time stipulated in the contract in the same condition as when it was collected from the company, with all of its documents, tyres, tools, keys and accessories. Any change to the agreed return conditions may result in additional charges for the renter. There is a 30-minute grace period for delayed returns in relation to the agreed time; otherwise, the renter will be charged the current rate for extra days plus an additional 25% as a penalty.

The final amount of the rental will be calculated once the vehicle has been returned and the penalty outlined in the above paragraph has been applied.
If the vehicle is returned before the end of the rental period, the renter will not be entitled to a refund of any amount of the fee and/or insurance of the agreement.

  • MINIMUM RENTAL PERIOD

From any time of the day until 8pm of the same day.

  • CHANGE OF DRIVER

If you wish to change the driver during the term of the agreement, you should go to the nearest branch to make the necessary arrangements.
This procedure will entail terminating the previous agreement and issuing a new one. Under no circumstances will changes to the driver in the Rental Agreement be made via telephone and/or email. It is absolutely essential to carry out the aforementioned procedure at any of our branches.

  • EXTENSION OF RENTAL AGREEMENT

If you wish to extend the rental period specified in the agreement, you need to follow these steps:

  • Go to the nearest branch at least 24 hours before the end of the initial Rental Agreement. The person in charge will check if the vehicle is available for the additional dates required.
  • Check the vehicle over together with an agent of the company.
  • Pay the rental and new additional charges.
  • Sign a new rental agreement or an annex to the initial agreement.

If the renter does not comply with these terms indicated and does not return the vehicle on the agreed date at the agreed time, the renter will be charged the current rate for the extra days plus an additional 25% as a penalty.
The company reserves the right to reject a request for an extension on operational grounds.

Under no circumstances will rental periods be extended via telephone and/or email. It is absolutely essential to carry out the aforementioned procedure at any of our branches.

  • FUEL POLICY

Full/Full:
The vehicle will be delivered to the renter with a minimum fuel level, and the renter must return the vehicle with the same amount of fuel. Otherwise, the additional fuel required shall be charged in addition to €18 for refuelling charges.
If the vehicle is returned with more fuel than it had when it was collected, the renter may claim for the amount of additional fuel by presenting the corresponding fuel receipt/bill, which shall become the property of the company. Under no circumstances will additional fuel be refunded in the absence of the aforementioned receipt.

In all cases, it is the responsibility of the renter to fill the vehicle up with the right type of fuel. Any expense or repair (tow truck, change of filters or other components, immobilisation of the vehicle, penalty charges, etc.) derived from filling the tank with the incorrect type of fuel will be payable by the renter.

  • FINES AND TRAFFIC OFFENCES

If a fine is incurred, the amount of €45 will be charged to the renter by way of an administration fee. This amount does not include the payment of the fine itself. The payment of fines and administrative fees are not included in any of the insurance cover that can be taken out. In the event that the authorities retain the vehicle resulting from an act or omission on the part of the renter, whatever the cause, the latter shall be liable and will indemnify Class Rent a Car for all expenses (towing, confiscation, penalties) and loss of profits (according to prices in force at that time) incurred as a result.

  • EXTRA CHARGES

The renter expressly authorises the company to charge the required amount to their credit card provided for costs deriving from the agreement and send the receipt to the renter, in the event that it is necessary to pay any amount established and/or deriving from the general conditions of the agreement.

As well as for:

  • Any amounts outstanding from the amount originally agreed.
  • Damage to the vehicle, even if the agreement has been settled, if damage is discovered while preparing the vehicle for the next rental.
  • Additional cleaning if the vehicle is returned in an extremely dirty condition.
  • Late return of the vehicle or extensions to the Rental Agreement without complying with the procedure established in clause 5.8.
  • Administrative sanctions.
  • Administrative management costs.
  • Liability for accidents.
  • Any other amount deriving from negligent conduct by the renter.

 

  • ADDITIONAL SERVICES AND EXTRAS

The renter may additionally contract the following services and/or extras:

  • Baby seat (Maxi-Cosi)
  • Child seat
  • Booster seat
  • Delivery outside branch
  • Return outside branch
  • Delivery in villa
  • Return in villa
  • Delivery out of hours (Ibiza Airport and Port)
  • Return out of hours (Ibiza Airport and Port)
  • Additional helmet
  • Additional driver
  • Driver under the age of 23
  • Express Return (Ibiza Airport)
  • PLUS insurance
  • PREMIUM insurance

(See Annex II table: Charges, services and additional extras)

For safety reasons, the company will not fit car seats for babies (Maxi-Cosi) or children. The client is responsible for fitting car seats in the vehicle.

ROADSIDE ASSISTANCE

Clients who have taken out “Premium” insurance have roadside assistance included in the price. This service will be charged to the renter in the following cases:

  • Error, negligence or misuse of the vehicle by the renter.
  • Loss of keys, breakage, moisture damage, or locking them inside the vehicle.
  • Lack of fuel or incorrect refuelling.
  • Rescue of vehicles in places or roads not suitable for driving or unpaved roads.
  • Flat battery (in the case of negligence on the part of the renter).

Renters who do not have “Premium” insurance will pay for all the expenses incurred (except for faults attributable to the company).

  • IDENTIFICATION OF THE VEHICLE

The renter must keep all the company’s identification stickers and key fob in the rented vehicle. Removal of these elements will entail a surcharge payment of €25.

  • PERSONAL EFFECTS

The renter must empty the vehicle of his or her personal effects at the end of the Rental Agreement. The company cannot be held responsible for any object left in the vehicle. Notwithstanding the foregoing, any object found in the vehicle may be sent to the renter, with transportation costs borne by the latter.

  • PRICES AND RATES

The contract prices shall be adjusted to the general prices in force, displayed publicly at the company’s premises, whose content the renter expressly states he or she is aware of before signing the Rental Agreement. All prices are in euros.

  • JOINT AND SEVERAL LIABILITY

All renters and/or additional drivers will be jointly and severally liable for all the obligations assumed by the renter in the agreement and for any legislation applicable to it.

  • CUSTOMER CARE AND COMPLAINTS

If you wish to make any suggestions about our services, you can do so by sending an email to customer@classrentacar.es. If you wish to file a complaint, our branch staff will be happy to provide an official complaint form.

  • RETURN OF THE DEPOSIT

The deposit will be returned after the vehicle has been inspected, which, in case of damage due to misuse, will determine the amount that the renter must pay in a detailed note and the renter authorises this amount to be deducted from the deposit provided. If it is not possible to assess the damage immediately, the company shall have 30 days to return, if applicable, the remaining deposit, after the cost of the repair has been deducted.

  • “NO SHOW” BOOKINGS

In case of a no-show by the renter at the agreed place and time for the start of the service, the agreement and the renter booking will be considered to have been unilaterally terminated, with a penalty of 100% of the value of the rental booking. In the event of a no show, the company may make the reserved vehicle available to other renters and the renter will not be entitled to any compensation.

  • JURISDICTION

Rental agreements are governed by applicable Spanish law. The parties expressly submit to the transport arbitration boards, and the courts and tribunals of Ibiza, for any incidents and issues arising from this agreement, except those dealing with matters of consumption, which will be governed by the jurisdiction established in its own regulations.

  • INFORMATION ABOUT PERSONAL DATA PROTECTION AND PROCESSING

Go to: https://www.classrentacar.es/en/privacy-policy/

  • SECURITY DEVICES

To preserve and protect the vehicle, and to detect and prevent crimes, the company may use electronic devices to monitor the status and operation of the vehicle and/or track its movements. This information can be used during and after the end of the rental period for the sole purposes of executing, monitoring, and fulfilling this Rental Agreement.
By accepting these General Terms and Conditions of Rental, the client/renter expressly declares that they have explicitly consented to the use of such electronic devices.

  • ELECTRIC VEHICLES

It is the responsibility of the renter to ensure the battery of the rented vehicle is properly and sufficiently charged at all times.
If assistance is required because the battery has run flat, the renter shall cover all costs incurred (tow truck, dispatch of operators, etc.), and the vehicle will only be replaced if another is available. This replacement (if possible) shall take place at our offices and will incur an additional charge of €100 if the vehicle is collected from elsewhere.
In the event that there are no vehicles available to provide a replacement, the renter shall have to wait for as long as it takes to fully recharge the battery. The renter takes full liability for any cost or risk involved in travelling to our offices.
When the vehicle is returned, the battery must be at least 20% charged. Otherwise, an additional charge of €50 will apply.
Several public charging points are available (some free, others charge a fee) all around the island. You can see the network of charging points on the website https://www.classrentacar.es/en/.

  1. ADDITIONAL PROVISION

It is the responsibility of the renter to read this agreement carefully. Any doubts or disagreements must be stated before accepting and/or signing the agreement.
If any of these clauses is breached, the renter accepts full responsibility with regard to any damage said breach might cause to the company and/or to third parties.

ANNEX I: SPECIFIC TERMS AND CONDITIONS FOR RENTAL AND INSURANCE FOR JEEP WRANGLER VEHICLES WITH A SOFT TOP. CLASSES L AND M

When renting a Jeep Wrangler, included in Classes L and M, the General Terms and Conditions of Rental and Insurance will be applied, in addition to the following specific terms and conditions:

  1. Clients must check over the rented Jeep Wrangler’s top and its structure and confirm its correct state of conservation and functioning.

 

  1. The client understands and accepts that:
  • Any damage or loss to the top or its structure, whether accidental or intentional, are not included in any insurance policy. Therefore, any repairs or replacement (in the event it cannot be repaired) must be paid for in full.
  • Due to its characteristics, in all probability any damage to the metallic structure will require a full replacement on account of the non-availability spare parts. Damage to the soft top cannot be repaired, so any damaged and/or lost parts will be replaced.
  • Pursuant to the “Damages and losses rates” table published at https://www.classrentacar.es/en/, charges for damage or loss of the top or any of its components may be up to €2,500.
  • Jeep Wranglers which have a soft top shall be delivered to the renter without the side or back windows in place. If these are required, an additional deposit (regardless of the insurance policy taken out) of €300 must be paid by way of a guarantee against damage or loss.

 

  1. The renter will receive from the company the corresponding instructions to put the top up and down. If in any doubt, after your rental period has begun, go to the company’s nearest office, where you will receive assistance.

GENERAL INSURANCE TERMS AND CONDITIONS

  1. TYPES OF INSURANCE

The company offers three types of insurance: “Basic”, “Plus” and “Premium” (see Annex II table: Insurance and Cover Guide). “Basic” insurance is included in the rental price.

  • “BASIC”

It includes insurance to cover occupants, in the conditions stipulated by the insurance provider that works with the company, and an excess for damages to and theft of the rented vehicle.
A deposit is required, equivalent to the excess defined for the class of vehicle rented (see Annex II table: Insurance and excess rates).

The renter can expand this insurance cover by taking out any of the following options:

  • “PLUS”

Category 1 – Classes A to B + Y (except AE)
Category 2 – Classes BE to J + AE
Category 3 – Classes K to T

The renter is exempt from paying for any damage done to the bodywork, lights, bumper, roof (except for the sunroof).

The deposit amount will be €300 in the event that the amount has been pre-authorised on your credit card. If you do not have a credit card to pre-authorise, the deposit amount will be €600 in cash. (See Annex II table: Insurance and excess rates).

The insurance excess is €0 for damage exempted in this insurance. The renter must cover the cost of any damage caused to tyres, rims, hubcaps, windscreen, and locks.
The minimum age for this insurance is 23.

Category 4 – Classes U to X

The renter is exempt from paying for any damage done to the bodywork, lights, bumper, roof (except for the sunroof).
This insurance limits the deposit to €3000. (See Annex II table: Insurance and excess rates).
The insurance excess is €0 for damage exempted in this insurance. The renter must cover the cost of any damage caused to tyres, rims, hubcaps, windscreen, and locks.
The minimum age for this insurance is 30.

  • “PREMIUM”

Category 1 – Classes A to B + Y (except AE)
Category 2 – Classes BE to J + AE
Category 3 – Classes K to T

The renter is exempted from paying for the aforementioned damage when taking out the “Plus” optional insurance, or for damage to tyres, rims, hubcaps, windscreen and locks. This option also includes roadside assistance.
The deposit amount will be €100 in the event that the amount has been pre-authorised on your credit card. If you do not have a credit card to pre-authorise, the deposit amount will be €300 in cash. (See Annex II table: Insurance and excess rates).
The insurance excess is €0 for damage exempted in this insurance.
The minimum age for this insurance is 23.

Category 4 – Classes U to X

The renter is exempted from paying for the aforementioned damage when taking out the “Plus” optional insurance, or for damage to tyres, rims, hubcaps, windscreen and locks. This option also includes roadside assistance.
The deposit amount shall be €1500, charged to a credit card by way of a guarantee.
The insurance excess is €0 for damage exempted in this insurance.
The minimum age for this insurance is 30.

  1. DAMAGE NOT COVERED IN ANY CASE (REGARDLESS OF THE INSURANCE POLICY TAKEN OUT)
  2. The loss, breakage, moisture damage, or theft of keys or remote controls.
  3. Damage to the underside of the vehicle.
  4. Damage to the interior of the vehicle.
  5. Damage caused by misuse of the clutch.
  6. Recharging of the battery, due to the client’s negligence.
  7. Administrative management (Gestoría) fees resulting from damage to or theft of the vehicle.
  8. Administration fees charged when a fixed penalty notice is issued during the rental of the vehicle.
  9. Elements missing from the vehicle (for example: aerial, hubcaps, windscreen wiper blades, parcel shelf, mats).
  10. Expenses resulting from the provision of duplicate keys, due to: Loss of keys, breakage or locking them inside the vehicle.
  11. Any damage caused to the soft tops of convertible vehicles.
  12. Any expenses derived from the replacement of punctured tyres in the event the car has a spare tyre. The cost of replacing a tyre is €50.

In the Annex II table “Damages and losses rates”, there is a list of all the possible damage and the cost.

  1. INVALIDATION OF THE INSURANCE POLICY

Under any and all circumstances, the insurance policy will be invalidated should the renter fail to meet with any of the suppositions detailed in clauses 5.2 and 5.5 of the General Terms and Conditions of Rental. Furthermore, they will be responsible for any damage caused to the vehicle due to accidents, theft, breakdown, loss or loss of its parts, in addition to the days the vehicle is not running.
Additionally, the maximum excess payable by the renter corresponding to the cost of damages caused to the vehicle shall be annulled.

In the event of an accident or theft of the vehicle, the company is not required to replace the rented vehicle.
In the event of theft of the vehicle, the insurance cover taken out shall not apply if the renter does not present the corresponding police report within 24 hours along with the keys to the vehicle.
In the event of an accident, the insurance cover taken out shall not apply if the renter does not present the corresponding accident report.

ANNEX II: See https://www.classrentacar.es/general-rates.pdf

VALIDITY

These General Terms and Conditions of Rental and Insurance are valid as of: 01/04/2022.